Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the TaskAlpha™ platform ("Platform") operated by TaskAlpha Pte. Ltd. (UEN 202557199Z), a company incorporated in Singapore with its registered address at 68 Circular Road #02-01, Singapore 049422 ("we", "us", "our"). By creating an account or submitting an application you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Definitions

"Company", "we", "us" means TaskAlpha Pte. Ltd., a company incorporated in Singapore.

"Contributor", "you" means an individual engaged by the Company as an independent contractor to perform Tasks.

"Task" means a discrete data collection service described in a Project and performed by the Contributor through the Platform at a location outside Singapore.

"Deliverable" means any recording, image, text, or other item created and submitted by the Contributor in the performance of a Task.

"Work Product" means all Deliverables and all other work product, results, data, discoveries, concepts, and improvements created by the Contributor in connection with the performance of Tasks or the use of the Platform.

"Project Agreement" or "Project Terms" means the project-specific terms that supplement these Terms for a given Project, including the Participant Consent Form for that Project.

"Customer" means the organisation for which a Project is run, which may be an Affiliate of the Company.

2. Eligibility

• You represent that (a) you are at least 18 years old or the age of legal majority in your jurisdiction; (b) neither you nor your financial institution(s) are subject to sanctions or otherwise designated on any list of prohibited or restricted parties, including lists maintained by the United Nations Security Council, the U.S. Government, the European Union, the United Kingdom, or Singapore; (c) you are not located in, and do not perform any Tasks in, a country or territory subject to a comprehensive embargo; and (d) you are not located in, do not perform any Tasks in, and are not a tax resident of Singapore.
• You must be legally able to enter into binding contracts in your jurisdiction.
• You must complete the qualification process specific to each Project you apply for.
• TaskAlpha Pte. Ltd. reserves the right to decline or revoke any application at its sole discretion.

3. Account registration

You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate, current, and complete information at registration and keep it updated. You may not transfer your account to any third party. We reserve the right to suspend or terminate accounts that provide false information.

4. Contributor obligations

• All Deliverables must be original, first-person captured Work Product recorded by you personally at the time of the relevant Project.
• You must not submit downloaded, stock, repurposed, or third-party Work Product as your own.
• You must not submit Work Product that includes identifiable individuals who have not provided written consent, or where the Project Agreement provides another consent route, for example a workplace or site agreement, consent through that route. You must not record an identifiable minor except where your Project Terms expressly allow it with verified parental consent obtained in advance.
• You must follow the technical and operational requirements specified in each Project brief.
• You must accept the Project Agreement, including its Participant Consent Form, before submitting to any Project.
• You are responsible for ensuring your recording environment does not contain private or sensitive information of third parties.
• You must perform Tasks only from your Primary Location, or from another eligible location the Working Location Policy allows, and must not use VPNs, proxies, or location spoofing.
• You must follow the Community Guidelines and the Working Location Policy published on the Platform, which form part of these Terms.

5. Work Product and intellectual property

5.1 Nature of engagement. You perform Tasks for the Company as an independent contractor. Work Product is created in the course of providing services to the Company. Fees under Section 6 are consideration for the services you perform and not payments for the use of, or the right to use, any copyright or other intellectual property.

5.2 Work made for hire; assignment. To the extent applicable law recognises the concept, each Deliverable is a "work made for hire" for the Company. To the extent any Work Product does not qualify as a work made for hire, you hereby irrevocably assign, transfer, and convey to the Company, upon creation, all worldwide right, title, and interest in and to the Work Product, including all intellectual property rights, for the full term of those rights and all renewals and extensions, together with the right to sue for past infringement.

5.3 Non-assignable rights; moral rights. If any right in the Work Product cannot be assigned under applicable law, you unconditionally and irrevocably waive the enforcement of that right and all claims against the Company, its Customers, and their successors and licensees in respect of it, and grant the Company an exclusive, perpetual, irrevocable, worldwide, transferable, sublicensable, fully paid-up licence to exercise that right. To the extent permitted by law, you irrevocably waive, and agree not to assert, all moral rights in the Work Product.

5.4 Further assurance. You will sign any document and do anything the Company reasonably requests to confirm, perfect, or register the assignment in this Section, at the Company's cost.

5.5 Rejected Deliverables. Where a Deliverable is rejected under Section 6 and no fee is paid, the Company will not include that Deliverable in any Project dataset. The assignment in 5.2 remains effective solely to allow the Company to store, review, and delete the Deliverable and to enforce Sections 4, 7, and 8.

5.6 Service Data. The Company owns all right, title, and interest in and to data generated by the operation of the Platform, including review outcomes, quality metrics, and usage data, and may use it to operate, analyse, and improve the Platform.

5.7 Warranties. You warrant that each Deliverable is your own original work captured or created by you personally, that you have the right to make the assignment in this Section, that the Deliverable does not infringe any third-party right, and that you have obtained any consents required under Section 4.

5.8 Project Agreements. A Project Agreement may add obligations or specify Task requirements but may not replace the assignment in this Section with a licence.

6. Review, acceptance, payment, and taxes

6.1 Review. Deliverables are subject to a two-tier review. Tier 1 reviews technical validity and may edit Deliverables to remove extraneous content. Tier 2 reviews dataset-level integrity. A Deliverable is accepted when both tiers pass. The Company pays accepted fees in the next payment cycle under s.6.3.

6.2 Fees. Fees are calculated on the accepted duration or quantity after editing, not the submitted duration or quantity, at the rate stated in the applicable Project Agreement. Fees are consideration for the services you perform in completing Tasks.

6.3 Payment cycle and method. Accepted fees are paid every two weeks, with cut-off dates in the Project Agreement, and are paid within 30 days of the cycle close. Fees are stated in the currency set in the Project Agreement. A balance below the minimum payout stated in the Project Agreement carries over to the next cycle. You may keep one payout destination per account. Fees are paid through the payment providers the Company makes available in your country, as shown in your payout settings. You bear your payment provider's fees, and the Company is not responsible for currency conversion costs or exchange rate changes.

6.4 Independent contractor. You provide the services as an independent contractor and not as an employee, worker, agent, or representative of the Company or any Customer. Nothing in these Terms creates any employment, agency, joint venture, or partnership relationship. You are not entitled to any employee benefit, you bear your own costs and equipment, and you are free to provide services to others. A Customer may lend you equipment and arrange access to a site without becoming your employer or principal.

6.5 Location of services. You represent that you perform all Tasks at a location outside Singapore and that you are not a tax resident of Singapore. You must notify the Company before performing any Task if this changes. The Company may verify your location and may decline, suspend, or reverse payment for Tasks performed in Singapore or through location spoofing.

6.6 Taxes. You are fully liable for the calculation, deduction, payment, and reporting of all income, social security, and other taxes and contributions arising from fees paid to you under these Terms in any jurisdiction, and for any registration or filing required of you. The Company will not deduct from any payment to you any amount for income tax withholding, social contributions, or other taxes, except as required by law. If the Company is required by law to withhold or deduct any amount, it may do so and will pay you the net amount; the Company bears no liability for such deductions and will provide a statement of the amount withheld on request.

6.7 Tax information. You must provide accurate tax residency and location information on registration and keep it current. The Company may withhold payment until this information is complete.

6.8 Withholding for breach. The Company may withhold or reverse payment for Deliverables that breach these Terms or the applicable Project Agreement, in accordance with Section 7.

7. Fraud and enforcement

Submission of non-original, duplicated, or fraudulent Work Product, Tasks performed in Singapore, and the use of VPNs, proxies, or location spoofing each constitute a material breach of these Terms. TaskAlpha Pte. Ltd. operates a three-strike enforcement policy: (1) first breach — formal written warning; (2) second breach — suspension from the Project; (3) third breach — account termination and non-payment for all flagged Deliverables. TaskAlpha Pte. Ltd. reserves the right to skip to termination for serious breaches.

8. Prohibited conduct

• Uploading content you did not personally capture.
• Submitting duplicate content across sessions or accounts.
• Filming identifiable persons without the consent Section 4 requires.
• Recording an identifiable minor, except where your Project Terms expressly allow it with verified parental consent obtained in advance.
• Circumventing the qualification or review process.
• Creating multiple accounts to increase submission volume.
• Interfering with Platform operations or other Contributors.

9. Limitation of liability

To the maximum extent permitted by applicable law, TaskAlpha Pte. Ltd. is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform. Our total liability in connection with any claim arising from these Terms shall not exceed the amount paid to you in the three months preceding the event giving rise to the claim.

10. Termination

Either party may terminate the contributor relationship at any time. TaskAlpha Pte. Ltd. may immediately suspend or terminate your account for breach of these Terms, fraud, or conduct prejudicial to the integrity of any Project. Upon termination, you retain no right to access the Platform. Accepted fees earned before termination are paid in the next payment cycle, except where withheld under s.7.

11. Governing law and disputes

These Terms are governed by the laws of Singapore. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore, except where the mandatory law of the country where you reside provides otherwise.

12. Changes to these Terms

We may update these Terms at any time. Material changes will be notified by email at least 14 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance. Where a Project Agreement conflicts with these Terms, the Project Agreement prevails for that Project, except Section 5.

13. Contact

For any questions regarding these Terms, contact: legal@taskalpha.io · TaskAlpha Pte. Ltd. · UEN 202557199Z · 68 Circular Road #02-01, Singapore 049422.