Community Guidelines

These Community Guidelines (these "Guidelines") are incorporated into the TaskAlpha Terms and Conditions and form part of your agreement with the operator of TaskAlpha, TaskAlpha Pte. Ltd. (UEN 202557199Z), 68 Circular Road #02-01, Singapore 049422 ("TaskAlpha," "we," or "us"). Capitalized terms not defined here have the meaning given in the TaskAlpha Terms and Conditions. These Guidelines apply to everyone who accesses or uses the Platform.

1. Task integrity

• Do your own work. Do not submit work performed by another person under your account.
• Do not use bots, scripts, automation, or third-party assistance to perform Tasks, except where a Project expressly permits it.
• Do not manipulate Tasks, metrics, or quality processes to inflate pay or standing.
• Follow the specifications and instructions for each Project. Submit accurate, complete, and good-faith work.

2. Identity and eligibility

• Provide accurate identity, eligibility, and location information, and keep it current.
• Hold only one account. Do not create another account if your account has been suspended or terminated, unless we permit it in writing.
• Do not share, sell, transfer, or let anyone else use your account.
• Comply with the Working Location Policy, including the requirement to work only from your verified location and not to mask or misrepresent your location.

3. Confidentiality

• Keep Project materials, specifications, datasets, and customer information confidential.
• Do not download, copy, screenshot, print, or store Project materials or data outside the Platform or the tools we provide.
• Do not store Project data in personal email, personal cloud storage, or personal devices except as the Project expressly allows.
• Do not publicly post, stream, or share Project content, specifications, or details, and do not publicly use our or any customer's name, logo, or brand, without our prior written consent.

4. Privacy and respect for others

• Only collect content you are permitted to collect under your Project Terms.
• Do not record or capture identifiable people without the consent your Project Terms require, and make good-faith efforts to avoid capturing people who have not consented.
• Do not record an identifiable minor except where your Project Terms expressly allow it with verified parental consent obtained in advance.
• Do not collect nudity, sexual content, content captured during personal hygiene, other people's private or sensitive documents or screens, or any unlawful content.

5. System security

• Do not use a VPN, proxy, or other tool to conceal or misrepresent your location or identity, unless we expressly authorize it.
• Do not scrape, crawl, reverse engineer, probe, or attempt to access data, accounts, or systems without authorization.
• Do not introduce malware or interfere with the operation, security, or integrity of the Platform.
• If you discover a security or privacy issue, report it to us promptly and do not exploit it.

6. Conduct

• Treat support staff and other members of the community with respect.
• Do not harass, threaten, defraud, or abuse any person.
• Do not post unlawful, hateful, or harmful content in community or support channels.

7. Consequences

We may investigate suspected violations and take any action we consider appropriate, including issuing a warning, rejecting submissions, withholding or recovering payment, removing you from a Project, and suspending or terminating your account. Serious or repeated violations may result in immediate termination without notice.

8. Changes

We may update these Guidelines from time to time. The current version will be made available on the Platform. Continued use of the Platform after an update constitutes acceptance of the updated Guidelines.