Senscient AI and its affiliates respect your privacy and are committed to protecting it. We provide this Privacy Policy to inform you of our policy and practices and of the choices you can make about the way your information is collected and used. This Privacy Policy applies to the sites accessible from https://senscient.ai, https://taskalpha.io/, https://connect.taskalpha.io, https://app.taskalpha.io, and any other affiliated Senscient websites that link to or refer to this Privacy Policy (each a “Site”, and collectively, ”Sites”) and data we receive from you via the Site in our capacity as a data controller. We ensure that any personal data received will be processed in accordance with the applicable privacy and data protection laws including the Data Protection Act 1998, Regulation 2016/679 of the European Parliament the General Data Protection Regulation (GDPR), the Philippines Data Privacy Act, the Australian Privacy Act and any other laws that apply to personal data in respect of which we are subject (which we refer to in this Privacy Policy as “applicable data protection laws”), and the statement set out below. Links provided within the Sites are not covered by this Privacy Policy and we are not responsible for, any third party websites which may be accessible through links from a Site. This Privacy Policy explains how we, as a data controller, may collect, use, and share information that we obtain about you directly or indirectly in accordance with applicable data privacy laws. Where you use our services, or your personal data is processed in connection with such services, we will be the data controller of such information. Your provision of personal data to us or use of our online services constitutes your acceptance of the terms of this Privacy Policy.
This Privacy Policy explains and describes:When this Privacy Policy applies. Below are the following Sections of this Privacy Policy:
This Privacy Policy applies to your use of any of our services; where you apply to us for a job or work placement; your supply of services to us where this involves any personal data; as a result of your relationship with one or more of our clients; and/or to any information collected from third parties.
This Privacy Policy additionally applies to the Sites and online services and any online service created or hosted by us from time to time on which this Privacy Policy appears (together, our “online services”) through which we may collect certain details if, for example, you want to subscribe to any publications or newsletters that we may periodically issue. Please note that our online services make use of cookies and similar technologies, as described in more detail below.
A cookie is a small piece of text based information that is generated by our web server and is stored within the memory of your computer or stored on your hard disk, which can be later retrieved by your web browser and communicated to the web server that issued it. We use cookies to enhance your interaction and convenience with our website and do not use cookies to record any personal information. Cookies only store information about a current or prior web session on our servers or information that you have asked to be stored for convenience, such as “Remember Me” information. Any statistical data is aggregated and used by us and our web monitoring service provider to improve our services and at no time do we personally identify you as the source of that data. You may refuse to accept cookies by activating the setting on your web browser which allows your web browser to refuse cookies. However, if you select this setting you may be unable to access certain parts of our website and this may have a detrimental effect on your experience and the web based services that we can offer you. Unless you have adjusted your web browser settings to refuse cookies, our systems will automatically issue you with a cookie when you visit our website and you are deemed to have consented to our use of this cookie. The purpose for which the cookie is used is for identification of a specific session on our website e.g. when a user is logged on to the website to identify what permissions they have and what items are in their shopping cart. Session based cookies are deleted and destroyed at the end of the session. Any other cookie based information may be stored and recovered by your web browser. You may delete the cookies stored on your computer at any time.
‘Personal data’ is any information that can be used to identify you or that we can link to you. Where you use our services, we will collect personal data directly from you. We may also collect personal data from third parties such as your employing organization, regulatory authorities, recruitment agencies, credit reporting agencies, information or service providers, publicly available records, and the third parties described in this Policy. We collect information that you voluntarily provide to us, including when you communicate with us via email or other channels; when you sign up for or request that we send you newsletters, alerts, or other materials; when you sign up for a webinar or event; and when you respond to our communications or requests for information. The information you provide may include current and historical personal data, including but not limited to, your name, contact details, title, identification, employment, positions held and enquiry/complaint details and information about the organization with which you are affiliated. We may also collect personal data about your other dealings with us and our clients, including any contact we have with you in person, by telephone, email or online. We may collect information from other sources, such as social media platforms that share information about how you interact with our social media content, and any information gathered through these channels will be governed by the privacy settings, policies, and/or procedures of the applicable social media platform, which we strongly encourage you to review. We will handle any unsolicited information in accordance with law, including destroying or de-identifying such information where we are required to do so. When you use our online services, we may collect the following: information you provide by completing forms (this includes information you give us, submitting material, requesting services, entering competitions, registering for any of our online offerings or subscribing to our newsletters or other services).
If you apply for a job or work placement with us then you may need to provide information about your education, employment, racial background and state of health. As part of your application you will be asked to provide your express consent to our use of this information to assess your application and to allow us to carry out both recruitment analytics and any monitoring activities which may be required of us under applicable law as an employer. We may also carry out screening checks (including reference, background, financial probity, identity, eligibility to work, vocational suitability and criminal record checks) and consider you for other positions. We may exchange your personal data with academic institutions, recruiters, screening check providers, health service providers, professional and trade associations, law enforcement agencies, recruitment analytics providers, referees and your current and previous employers. We may also gather additional information about you from publicly available resources such as LinkedIn or other social or professional media platforms and collate this with the information that you provide to us. Without your personal data, we may not be able to progress considering you for positions with us. In some instances, personal data must be provided to us in order for us to legally or contractually perform services to you, for example where we are obligated to gather personal data for anti-money laundering identification purpose. Where relevant we will highlight to you those details that we are obligated to collect.
Where we intend to use your personal data, we rely on the following legal grounds:
Performance of a contract: we may need to collect and use your personal data to enter into a contract with you or to perform a contract that you have with us. For example, where you place an order for our transcription services and where we respond to your requests and provide you with services in accordance with our terms and conditions or other applicable terms of business agreed with you or with your employing organization. Another example would be where you provide your personal information as part of a data collection project that you have enrolled in.
Legitimate interests: where we consider use of your information as being (a) non-detrimental to you, (b) within your reasonable expectations, and (c) necessary for our own, or a third party’s legitimate purpose, we may use your personal data, which may include for our own direct marketing or continued communication;
Compliance with a legal obligation: We may be required to process your information due to legal requirements, including employment laws, tax laws and other regulatory provisions applicable to us as a provider of digital, audio and video transcription specialist offering a range of transcription and recording services.
Consent: You may be asked to provide your consent in connection with certain services that we offer, for example in respect of any processing of your personal data for our marketing purposes where you or your employing organization is not our client, or in respect of certain special categories of personal data such as your health or racial background for which we are legally obliged to gain your consent due to the sensitive nature of such information and the circumstances in which it is gathered or transferred. Where we are reliant upon your consent, you may withdraw this at any time by contacting us in accordance with the Section titled Further Information below.
We may not be able to do some or all of these things without your personal data. Sometimes we may need to give information to our agents and subcontractors who assist us in providing services. In these circumstances we always ensure that the information is safe and secure. If at any time we intend to change the purpose for which we hold your personal data, for example to offer you with a complimentary service that we may provide in the future, we will give you prior information of that new purpose so you are aware of this. Subject to the above, the information collected about you will not be used for any other purposes and will not be sold or otherwise disclosed to any other organizations, unless required by law, except our successors in title. If we transfer ownership or management of a Site to a third party we may also transfer your data to such third party, provided such third party agrees to observe this Privacy Policy.
We may, in providing our services and operating our business, allow access to your personal data to the different entities within our group for our internal administrative purposes such as billing, promoting our events and services, and providing you or your organization with services, provided in all instances that such processing is consistent with this Privacy Policy and applicable law. We may exchange your personal data with third-party service providers contracted to us where any of the following apply:
Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When such third parties no longer need your personal data to fulfil this service, they will dispose of such details in line with our policy unless they are themselves under a legal obligation to retain the information. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise. We own the database rights in the information collected via our online services. We do not sell, rent, or otherwise share information that reasonably identifies you or your organization with unaffiliated entities for their independent use except as expressly described in this Privacy Policy or with your express prior permission. We may share information that does not reasonably identify you or your organization as permitted by applicable law.
We retain the information we collect no longer than is reasonably necessary to fulfil the purposes that such data was originally collected in accordance with our internal data retention polices or to comply with our legal and regulatory obligations.
The Sites and communications may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. This Privacy Policy does not cover the information practices of those third-party websites.
We sometimes collect anonymous information from visits to a Site to help us provide better customer service. For example, we measure visitor activity on the Sites, but we do so in ways that keeps the information anonymous. We use the information that we collect to measure the number of visitors to the different areas of our Sites, and to help us make our Sites more useful to visitors. This includes analysing these logs periodically to measure the traffic through our servers, the number of pages visited and the level of demand for pages and topics of interest. None of the information constituted in such logs will include or constitute personal data and such logs may be preserved indefinitely and used at any time and in any way to prevent security breaches and to ensure the integrity of the data on our servers.
We take steps to hold information securely in electronic or physical form. Our information security policy is supported by a variety of processes and procedures, and we store information in access-controlled premises or electronic databases requiring logins and passwords. All of our employees, officers or contractors and third-party providers with access to confidential information are subject to access controls and confidentiality obligations, and we require our third-party data storage providers to comply with appropriate information security industry standards. Whilst we continually strive to ensure that our systems and controls are updated to reflect technological changes, the transmission of information via the internet is not completely secure, and as such we cannot guarantee the security of your data transmitted to our online services which is at your own risk. It is your responsibility to scan what you choose to download from our Sites to ensure that it is free of such items as viruses, worms, Trojan horses and other similar destructive code. If you communicate with us using a non-secure mechanism, you assume the risks that such communications between us are intercepted, not received, delayed, corrupted or are received by persons other than the intended recipient. Once we have received your information, we will take reasonable steps to use procedures and security features to try to prevent unauthorised access, modification or disclosure. You can help us to keep your information secure by ensuring that any user name or password in relation to our online services is kept strictly confidential to you and not be made available to any other person. You should stop using your username and password and notify us immediately if you suspect that someone else may be using your user details or password.
Where you are submitting personal data from within the European Economic Area (“EEA”) or any other particular jurisdiction, such information may be transferred to countries outside that particular jurisdiction. By way of example, this may happen if one or more of our third-party service providers with whom we share personal data in accordance with the Section titled Disclosure of Your Information are located, or have their servers located, outside your country or the country from which the data were provided. If we transfer your information outside your jurisdiction in this way, we will take steps to ensure that your privacy rights continue to be protected to the standard required under applicable data protection laws.
Under applicable data protection legislation, we have a duty of care to ensure that your personal data is accurate and up to date. Therefore, please contact us to update or correct your information if this changes or if you believe that any information that we have collected about you is inaccurate at the contact details below. Where you have consented to our processing of certain personal data, you can at any time withdraw such consent and/or tell us not to contact you with updates and information regarding our products and services (or part of them) either at the point such information is collected, (using an appropriate acknowledgment and consent) or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. You can also exercise this right at any time by contacting us using the contact details below. You can request:
You also have the right to object to, or request the restriction of, our use of your personal data. If you would like to exercise any of the rights set out in this Section, please contact us using the details set out below. We may refuse to provide access where we have legitimate reasons for doing so under applicable data privacy laws, and in exceptional circumstances may charge a fee for access if the relevant legislation allows us to do so, in which case we will provide reasons for our decision.
We value your comments and opinions. If you have any comments, questions or complaints about us or about our use of your information or about this online Privacy Policy, please contact us. Our contact details are as follows:
Senscient Global Headquarters Attention: Data Privacy Officer, Senscient AI c/o Nexscient, Inc., 2029 Century Park East, Suite 400, Los Angeles, CA 90067 Email: dpo@senscient.ai Tel: +1 (310) 494-6620.
If you do not receive a response to your inquiry relating to our privacy practices – or if you feel your inquiry has not been satisfactorily addressed, you may submit a complaint to your local data supervisory authority. If you make a privacy complaint with us, we will respond to let you know how your complaint will be handled. We may ask you for further details, consult with other parties and keep records regarding your complaint when you send us, or provide us with personal information via email (that is, in a message containing a question or comment, or by filling out a form that emails us this information) or via telephone, we use it to respond to your requests.
Please note this Privacy Policy will change from time to time. We expect most such changes to be minor, but there may be changes that are more significant. Regardless, we will post those changes on this page and, if the changes are significant, we will also provide a more prominent notice.
At your request, we can confirm what information we hold about you and how it is processed. If we do hold personal data about you, you can request the following information by contacting us using the details below.
Neither we nor any of our affiliates, agents, contractors, employees or other representatives will be liable for losses arising out of or in connection with the use of our Sites to the extent permissible by law. We are only providing our Site and its contents on a “as is” basis and we make no (and expressly disclaim all) representations and/or warranties of any kind, express or implied, with respect to our Sites or its contents including without limitation warranties of merchantability and/or fitness for a particular purpose. In addition, we do not represent or warrant that the information accessible from or via our Sites is accurate, complete or current. The limitations of liability in relation to our Sites apply to all damages of any kind, including, without limitation, compensatory, direct, indirect or consequential damages, loss of data, loss of opportunity, income, production or profit, loss of or damage to property and claims of third parties. The limitations of liability in relation to our Sites do not limit our liability to the extent that it cannot be limited and/or excluded by applicable law. You are liable for any telephone charges and any charges made by your internet service provider as a result of your use of the internet service.
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